Molly Mackey
A state of conflict can breed innovation and creativity, so why do so many of us – and by default, so many workplaces avoid conflict? Each one of us exists in a state where personal risk is perceived as threatening as physical risk. This makes bringing ideas out in the open a scary thing to do. Constructive conflict workplaces must be methodically built on a foundation of psychological safety. Those teams who are psychologically safe see better retention, performance and creative problem-solving. This session will show you how to create a culture of constructive conflict.
Learning Objectives:
1. Define and understand different types of conflict including task conflict, personal conflict, high conflict and constructive conflict.
2. Learn steps to increase your psychological safety in a team.
3. Understand and apply steps to encourage constructive conflict in the workplace.
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